THE GERALD APARTMENT HOTEL & BATAVIA COAST CONFERENCE CENTRE AT TRAVEL MEET ASIA
We are excited to annouce that The Gerald Apartment Hotel and Batavia Coast Conference Centre will be represented at the 'Travel Meet Asia' travel trade show in Malaysia.
Hosted in Kuala Lumpur, 7-8 June 2023, our General Manager, Gemma Clark, will be attending with Team WA and Business Events Perth.
Travel Meet Asia welcomes local & international buyers from the Leisure, Meetings, Incentives, Conferences and Exhibitions (MICE), and Corporate sectors with 2 full days of business meetings with key buyers/partners and outstanding conferences that gather leading brands in the industry.
To view our profile and find out more about the event, visit the event website.
GERALDTON TAKES SILVER IN THE 2023 7NEWS TOP TOURISM AWARDS
Its a SILVER for Geraldton in the 2023 7NEWS Top Tourism Town Awards!
Pictured are the proud team receiving their award at the 2023 Perth Airport WA Regional Tourism Conference dinner in Kalgoorlie-Boulder last week.
Thanks to everyone who voted. We can't wait to welcome you to our beautiful city!
We congratulate Mandurah on being named winners for a second year in a row in this category.
The 7NEWS Top Tourism Awards have been running for more than 30 years & recognise cities & towns across Western Australia for their commitment to tourism & the innovative experiences & facilities on offer.
2023 AHAWA NATIONAL AWARDS FOR EXCELLENCE
Congratulations to our General Manager, Gemma Clark, who is the very worthy winner of the 'Hotel Executive Level Manager Award' at the AHAWA 2023 Perth Airport Accommodation Awards for Excellence. What a testament to all of Gemma's hard work & dedication since she joined The Gerald family in November 2018!
The Gerald Apartment Hotel were also finalists in the following categories:
- All Abilities Hotel Award
- Accom Hotel Bar Award for Bob's Boutique Bar
- Superior Accommodation Award
- WA's Best Regional Accommodation Hotel Award
- Housekeeping Award for Sheryll Giba
The Accommodation Awards for Excellence provide a unique opportunity to showcase the exceptional calibre of WA’s accommodation hotels & the management employees who drive success within the state’s accommodation industry.
We couldn't be more proud of what our entire team has achieved!
THE GERALD APARTMENT HOTEL RECEIVES MULTIPLE AWARD NOMINEES IN THE 2022 AHAWA NATIONAL AWARDS FOR EXCELLENCE
One of the most popular hotels in the greater Geraldton region, The Gerald Apartment Hotel, has again been nominated for multiple hospitality awards this year.
The hotel has received nominations for six awards categories including WA’s Best Regional Accommodation Hotel – an award which the establishment has won two years in a row.
“We are delighted and honoured for these award nominations as it reflects all the hard work from our team over the past twelve months. We pride ourselves on delivering a certain standard of customer services to our guests and these awards are a good means to measure how we match up to the goals we have set for ourselves” says Gemma Clark, Assistant General Manager for The Gerald Apartment Hotel.
The past year has not been short of challenges in the hospitality industry with various border restrictions and Covid-19 safety measures heavily impacting the various role players.
Hotels and restaurants have been forced to constantly adapt their strategy in order to minimise the negative impact on their operations. Measures have caused for a reluctance to travel whilst restrictions have made it impossible for both international and interstate travelling.
“We have stayed committed to following all safety measures and protocols as per the government regulations, with the intentions of prioritising the safety of our guests, customers and staff. This has meant that we have been forced to stay as flexible as possible and to adapt our strategies where applicable” Clark added.
The hotel has not only been in a position where they needed to alter their occupancy strategy from time to time, but they have also been required to adapt those of the restaurants and bars who rely heavily on the local market.
Clark said that this was impacted more recently, “Our restaurants and bars adds to the overall experience of our hotel guests but we definitely receive most of our foot traffic from the local community. Geraldton has been fortunate in many ways as our local community have seen little impact in terms of restrictions when compared to other states and areas. This has allowed us to operate as per usual with only recently having to put in place new safety requirements for customers entering our venues. This involved adding additional security during busy periods in order to check proof of vaccinations and to maintain other safety protocols at our venues.”
Many hospitality venues have been nervous with the mandated proof of vaccination requirements for all patrons. However Clark says that this has been well received despite the initial concerns from local operators within the region.
“The community and guests have been fantastic in the way in which they have shown cooperation. We have hardly had any issues with most visitors being willing to show their proof of vaccination without any reluctance or hesitation.”
The Australia Hotels Association WA National Awards for Excellence will take place on the 16th of May 2022 and will host some of the most well-known hotels in Western Australia. It involves a prestigious event where hotels, restaurant and bar venues, management teams and respective individuals get honoured for their efforts and excellent performance.
The competition is extremely tough with the Australian Hotel Association acknowledging those who have consistently delivered excellence in all aspects of hospitality.
“It is going to be a wonderful night regardless of the final outcome – just to be nominated for these awards have meant so much to our team. We look forward to catching up with other role players in the industry and to take a moment to celebrate a challenging, yet exciting year for The Gerald Apartment Hotel” Clark concluded.